Privacy Policy

How we collect, use, and protect your information

Last Updated: March 2026

Polaris Pro Mobile Detailing, LLC ("Polaris," "we," "us," or "our") is a mobile detailing company based in Texas. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or contact us for services.

1. Information We Collect

When you submit our contact or booking form, we collect the following information:

  • First and last name
  • Phone number
  • Email address
  • Vehicle type (if provided)
  • Any additional details you include in your message

2. How We Use Your Information

We use the information you provide solely to operate our business and communicate with you about your detailing services. Specifically, we may use your contact information to:

  • Respond to your quote request or inquiry
  • Confirm your appointment
  • Send a day-before reminder for your scheduled service
  • Occasionally send promotional messages about our services and special offers via SMS

3. SMS / Text Messaging

By submitting our contact form, you consent to receive text messages from Polaris Pro Mobile Detailing at the phone number you provided. These messages may include appointment confirmations, reminders, and occasional promotional offers.

Message and data rates may apply. Message frequency will vary.

You can opt out of SMS messages at any time by replying STOP to any text message we send. After opting out, you will no longer receive promotional or reminder texts. For help, reply HELP or contact us directly at polarispromobil@gmail.com.

We will NEVER sell your personal information. Under any circumstances, your name, phone number, email address, or any other personal data you share with us will never be sold, rented, traded, or transferred to any third party for marketing or commercial purposes. Period.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties except in the following limited circumstances:

  • Service providers: We may share your information with trusted tools we use to operate our business (such as form processing or SMS platforms) solely to deliver our services. These providers are not permitted to use your data for any other purpose.
  • Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process.

5. Data Retention

We retain your contact information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you would like us to delete your information, please contact us and we will do so promptly.

6. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us so we can remove it.

8. Your Rights (Texas Residents)

As a Texas resident, you have the right to:

  • Know what personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at polarispromobil@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: